HVAC Questions, Answered
Find answers to common questions about our HVAC services.
Quick answers
How do I get HVAC service in Lake Stevens?
Call Altitude Heating & Cooling at 425-201-1998 or book our $49 HVAC diagnostic. We serve Lake Stevens and all of Snohomish County, and every visit starts with a diagnosis and a clear price.
What should I do if my heat is out?
Check the thermostat, the furnace power switch and breaker, and the air filter first. If the heat still will not come on, call 425-201-1998. We answer after-hours calls.
Do you offer emergency furnace service?
Yes. Altitude Heating & Cooling answers after-hours calls for emergency furnace, heat pump and AC repair in Lake Stevens and Snohomish County.
How much does furnace repair cost?
It depends on the part and the cause. We start with a $49 HVAC diagnostic and maintenance visit, and you get the repair price before any work starts.
When should I replace my furnace instead of repairing it?
Replace it when it is about 15 years or older, needs a major part like a heat exchanger, or keeps breaking down. A furnace under 10 years old is almost always worth repairing.
Why is my heat pump blowing cold air?
A few minutes of cool air with steam outside is normal defrost. Cold air for more than about 15 minutes, a solid block of ice or a stopped outdoor fan means it needs repair.
Is a heat pump a good choice in Snohomish County?
Yes. Our mild, damp winters suit heat pumps well, cold-climate models keep heating below freezing, and the same system cools your home in summer.
Why is my AC running but not cooling?
The most common causes are a dirty filter, a frozen coil, low refrigerant or a failed capacitor. Replace the filter and check the thermostat first. If it still does not cool, call for a diagnosis.
Should I install central AC or a heat pump?
For most homes here, a heat pump is the better choice because it cools in summer and heats in winter. Central AC makes sense if you only want cooling and have a newer furnace.
Common Questions
Your HVAC Questions Answered Here
Generally, it’s good to check and replace air filters every 1-3 months, depending on usage and filter type. Regular changes help maintain air quality and system efficiency.
The size of the HVAC unit typically depends on your home’s square footage, insulation quality, and climate. It’s beneficial to have a professional perform a load calculation to find the best fit.
Yes, a good HVAC system with proper filtration can reduce allergens and improve air quality, which is beneficial for allergy sufferers. Regular maintenance is key to performance.
To save on energy bills, consider using a programmable thermostat, sealing windows and doors, and scheduling regular maintenance. Upgrading to an energy-efficient system can also lead to long-term savings.
If your HVAC system is noisy, it may indicate a problem. Check for loose parts or debris, and if the noise persists, it’s best to contact a technician to diagnose the issue.
Yes, professional installation is crucial for efficiency and safety. Incorrectly installed HVAC systems can lead to issues and may void warranties, so it’s best to have trained professionals handle the installation.
It’s recommended to service your HVAC system at least once a year, ideally before the heating or cooling season. Regular maintenance helps ensure efficiency and prolongs the life of your system.
Common signs include unusual noises, unpleasant smells, inconsistent temperatures, or increased energy bills. If you notice any of these, it’s best to contact a professional for a check-up.
You can improve indoor air quality by ensuring proper ventilation, using air purifiers, regularly changing air filters, and minimizing dust and allergens. Keep your space clean and let fresh air circulate.
Smart thermostats allow for remote control of your HVAC system, learning your preferences over time, and potentially saving energy costs. They can also provide reports on usage and alert you to issues.
While there are minor tasks you can manage yourself, such as changing filters, it’s best to leave major maintenance and repairs to trained professionals to ensure safety and effectiveness.
If you experience an HVAC emergency, such as a complete system failure or gas leak, turn off your system immediately and contact a qualified technician for prompt assistance.
A heat pump is a versatile system that can both heat and cool your home. It works by transferring heat from one location to another, making it energy efficient. If you want to know more about how it operates, feel free to ask!
For optimal performance, it’s recommended to service your heat pump annually. Regular maintenance can help prevent breakdowns and extend the system’s lifespan. Don’t hesitate to set up your appointment with us!
If you notice unusual noises, fluctuating temperatures, or strange smells from your unit, it may be time for repairs. Contact us and we’ll help you determine the issue and the necessary steps.
While it’s possible to install a heat pump yourself, we don’t recommend it. Professional installation ensures safety, efficiency, and compliance with local regulations. Let our experts help with the installation!
We recommend several trusted brands that offer quality, performance, and warranty coverage. Brands like American Standard, Bosch and Coleman are popular choices among homeowners. Contact us for personalized recommendations!
We offer varied financing options to help you manage the cost of your HVAC services. Whether you need installation or repairs, our team can provide the best options tailored to your budget. Ask us about what we can offer!
